EXPERIENCE:
Architectural:
- Design, validation, and modeling of various WAN/LAN solutions to meet a variety of needs.
- Utilization of current WAN technology in design. (ISDN, ATM, Frame Relay, Fibre Channel, DSL)
- Utilized various hardware solutions in design. (CISCO, NetGear, Watchguard, Juniper, SonicWall)
- Utilized various server solutions in design and implementation (Windows Server 2003, Linux)
- Provided multiple solutions for Internet connectivity. (WWW, FTP, Mail, DNS, iMap, SMTP)
- Design and Implementation of Storage Solutions (RAID, SAN, NAS)
- Design and Implementation of Internet Security policies (VPN, IPSec, Firewalls)
- Evaluation and implementation of LAN/WAN solutions to streamline work flow.
- Design and Implementation of International Network utilizing the Internet as a backbone.
Technical:
- Design, installation, upgrade, and maintenance of over 40,000 node/900+ server environment, including network printing, network security, archival/retrieval of data, user accounts.
- Installation and maintenance of network hardware & Protocols. (TCP/IP, Ethernet, 802.11a/b/g)
- Installation and configuration of network operating systems. (Windows Server, Linux, Solaris)
- Installation and configuration of application server systems. (Windows Terminal Services, Citrix)
- Installation, upgrade, and configuration of system operating systems. (WindowsXP, MacOS, Linux)
- Installation, upgrade, and maintenance of network mailing system. (Exchange, Notes, Groupwise, Smarter Mail)
- Installed and maintained an Intra/Internet system for International use. (Cisco, Windows Server, Linux, IIS)
- Installation and maintenance of web server scripting and database technologies. (PHP, ASP(x), .NET, MySQL, SQL)
- Installation and maintenance of PC’s and application software to work in a variety of environments.
Administrative/Management:
- Executive level management of Technical services and call center department
- Management and maintenance of customer SLA’s. Including cross department coordination to meet those SLA’s.
- Organized the setup and implementation of 7×24 coverage for Desktop/Server support team.
- Developed procedures and processes for call center and field support technicians.
- Provided second level support for a team of 22 desktop technicians
- Organization and implementation of procedures for a Desktop Hardware support team.
- Evaluation and restructuring of manpower to meet various needs.
- Organizing and teaching of advanced operating systems & maintenance. (Windows Server, Linux (Red Hat/Debian))
WORK HISTORY:
| 03/01 to Present | ZATSU, Inc | Las Vegas, NV |
| Principal / VP Network Operations | ||
| 03/00 to 03/01 | CenterBeam, Inc | Santa Clara, CA |
| Senior Escalations Manager | ||
| 01/00 to 03/00 | Trafficstation, Inc | Los Angeles, CA |
| Director of Network Operations | ||
| 01/99 to 01/01 | ChaosNet, LLC | Las Vegas, NV |
| Independent Network/Internet Consultant | ||
| 04/98 to 10/99 | Japan Airlines / PCS | USA & Japan |
| Exclusive Network/Computing/Web Consultant | ||
| 06/97 to 04/98 | INO Group, Inc | USA & Japan |
| Chief Information Officer / VP Technical Services | ||
| 08/96 to 01/97 | The Allen Group | Las Vegas, NV |
| Exclusive Network/Computing (Consultant) | ||
| 04/96 to 08/96 | Fidelity Electronics Corp | Las Vegas, NV |
| Director of Technical Services (Contract) | ||
| 01/96 to 04/96 | Inacom Information Systems | Las Vegas, NV |
| Senior Systems Engineer (Contract) | ||
| 06/95 to 01/96 | Unisys Corporation | Santa Ana, CA |
| Network Design Consultant/Engineer | ||
| 01/95 to 06/95 | Hughes Aircraft | El Segundo, CA |
| Project Engineer/Level 2 Support Manager (Contract) | ||
| 06/91 to 01/95 | Unique Solutions | Cerritos, CA |
| Independent General & Network Consultant/Instructor | ||
| 06/88 to 06/91 | Soft Touch | Long Beach, CA |
| Technician & Systems Integrator | ||
| 06/86 to 06/88 | American Printing Center | Long Beach, CA |
| Typesetter/Graphic Design | ||
| 03/86 to 06/86 | DSC Graphics, Inc | Glendale, CA |
| Paste-up and Post Production Artist | ||
SKILLS:
Operating Systems:
- Windows Server
- Linux
- Red Hat
- Debian
- CentOS
- Ubuntu
- Knoppix
- Windows XP
- Windows 2000
- OS/2 Windows
- 95/98/ME
Software:
- Virtual Server
- Virtual PC
- VMWare Server
- VMWare ESX
- Visual Studio
- MS Office Suite
- Ethereal
Hardware:
- IBM
- HP
- Sony
- Dell
- Compaq
- Cisco
- NetGear
Internet Technologies:
- PHP
- ASP
- MySQL
- SQL
- Javascript
- IIS
- Apache
- XML
- DHTML
- Java
- Flash
- ActionScript
- CSS
Networking:
- TCP/IP
- IPX/SPX
- NetBIOS
- ISDN
- Frame Relay
- 802.11a/b/g
- ATM
I am able to learn anything dealing with computers, networks, and the internet quickly and with ease.
Professional Affiliations: InterOp Network Team, InterOp iLabs Team, Team OS/2
